This privacy statement refers to the operations of Proof It Solutions Ltd. We are committed to keeping your data safe. Your privacy and peace of mind are important to us. We only collect data for specific purposes. Once that purpose has finished, we won’t hold on to the data. If you have any questions you can contact us using the information below:
- Phone: 01279301631
- Website: https://pestproofingsolutions.co.uk/
Email: lauren@proofitsolutions.co.uk
Data Controller: Lauren Martin
This Privacy Statement sets out how we use and protect any information that you provide to us.
What data do we collect and why?
Clients, potential customers and suppliers:
We collect and process your Personal Information primarily to provide you with access to our services and to improve the services which we can offer. We will collect and process names, addresses, email addresses and phone numbers. Additionally, we may collect non-personal information such as geographical location, details pertaining to processes, documents and arrangements. We will use your personal and non-personal information only for the purposes for which it was collected or agreed with you, for example:
- To perform our contractual obligations or as part of our legal obligations
- For security reasons: to confirm and verify your identity
- To notify you about any changes to our service
- For the detection and prevention of fraud, crime, or other malpractice
- For audit and record keeping purposes
- As part of our ongoing service monitoring and evaluation
- To respond to your queries or comments
- To comply with legal and regulatory requirements or industry codes to which we subscribe or which apply to us, or when it is otherwise allowed by law
- To collect information about the device you are using to view the Proof It Solutions websites
- From time to time, we may also use your information to contact you for market research purposes.
Our personnel:
We collect and process personal data from our personnel including: names, addresses, email addresses, phone numbers, date of birth, emergency contact, gender, recent photograph, previous medical conditions, National Insurance Number and bank details.
We collect this information to enable us to fulfil our legal obligations as an employer. The basis for processing this sensitive data is established by the use of a consent form.
We may be required to undertake a Disclosure and Barring Service (DBS) check of certain personnel who work at locations where this is required. Prior to undertaking the DBS application, consent to do so will be sought from our personnel and the results of the check limited to the Company Director and Operations Manager.
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
- Email us or contact us via social media
- Speak to us over the phone or in person
- Complete contracts of service
How do we store your data?
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we ensure any record keeping is stored only within the following trusted websites:
Google Suite, Monday.com, XERO and Airtable.com
How long do we keep your data?
We will not hold your data any longer than is required unless you request it sooner.
Website Management and Social Media
We publish news and updates on our website and/or on social media sites to assist and generate interest in our business. We will not use any information which may identify you or your business, unless prior written consent is given.
When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.
Our Company uses cookies to analyse data about online traffic and improve our online channels to tailor it to clients needs. You can set your browser not to accept cookies, and the allaboutcookies.org website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
- The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@proofitsolutions.co.uk
Privacy policies of other websites
Proof It Solutions’ website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
How to contact us
If you have any questions about Our Company’s Record Management and Privacy Policy, the data we hold on you, you would like to exercise one of your data protection rights, or make a complaint please do not hesitate to contact us. Our Data Controller will investigate the matter.
Email us at: info@proofitsolutions.co.uk
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Phone: 0303 123 1113
Email: dataprotectionfee@ico.org.uk